Payment and Checkout Policy

Effective Date: April 20, 2026

This Payment and Checkout Policy explains how payments are processed for orders placed on velnar.shop operated by Velnarllc.

Contact Information

  • Email: contact@velnar.shop
  • Phone: +447308331277
  • Address: 430 John Williamson St, South Shields NE33 5HS

Accepted Payment Methods

  • Credit and Debit Cards (via Shopify Payments)
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Currency

All transactions are processed in GBP (United Kingdom) unless otherwise specified at checkout.

Checkout Process

By placing an order, you confirm that all provided information is accurate and complete. Orders are processed only after successful payment authorization.

  • Review your order details carefully before confirming purchase
  • Incorrect details may result in delays or cancellation

Order Confirmation

After completing your purchase, you will receive an order confirmation email. If you do not receive this email, please check your spam folder or contact us.

Payment Security

All payments are securely processed through trusted third-party payment providers. We do not store your full payment details on our servers.

Fraud Prevention

We reserve the right to cancel or refuse any order suspected of fraudulent or unauthorized activity.

Payment Authorization

If your payment is declined or not authorized, your order will not be completed.

Refunds

Refunds are processed in accordance with our Return and Refund Policy and will be issued to the original payment method.

Changes to This Policy

We may update this Payment and Checkout Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us