Shipping policy

Effective Date: April 20, 2026

This Shipping Policy explains how VelnarLLC processes and delivers orders placed through.

Contact Information

  • Email: contact@velnar.shop
  • Phone: +447308331277
  • Address: 430 John Williamson St, South Shields NE33 5HS

Order Processing

  • Order Cut-Off Time: 5:00 PM
  • Handling Time: 1–2 business days
  • Orders placed after the cut-off time are processed the next business day

Shipping Time

Estimated delivery time is 5–8 business days after dispatch. Delivery times may vary depending on location and carrier conditions.

Shipping Cost

  • Free shipping within the United States
  • No additional shipping fees

Shipping Area

We currently ship only within the United States.

Order Tracking

After your order is shipped, you will receive a tracking number via email. Tracking updates may take up to 48 hours to appear.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Delayed or Lost Shipments

If your shipment is delayed or appears lost, please contact us. We will assist in resolving the issue with the shipping carrier.

Order Changes and Cancellations

Orders may only be changed or canceled before processing. Once shipped, modifications are not possible.

Eco-Responsible Packaging

We aim to reduce packaging waste and use environmentally responsible materials where possible.

Changes to This Policy

We may update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

  • Email: contact@velnar.shop
  • Phone: +447308331277
  • Address: 430 John Williamson St, South Shields NE33 5HS

This Shipping Policy was last updated on April 20, 2026.